Posted on October 12, 2022
Estimated reading time 3 minutes
Your IT infrastructure may be equipped to deal with your current business needs, but what about if you wish to grow and take on new projects? Your IT teams can quickly become overwhelmed, adding new workstations, servers, etc., while simultaneously maintaining business-as-usual IT operations to ensure your company runs smoothly.
This is where Managed Services Providers (MSPs) can help. Managed IT services partners perform various tasks to enhance IT operations, reduce costs, and improve security. According to a report from MarketsandMarkets™, the cloud-managed services industry has seen a Compound Annual Growth Rate (CAGR) of 14.6%, rising from $27.15 billion in 2017 to an estimated $53.78 billion worldwide by the end of 2022. These figures suggest that more and more companies are looking for third-party support in meeting their digital transformation needs, thanks partly to the recent rise in remote/hybrid working.
This article will explore how managed IT providers like Atech can build agile technological foundations to spur a business’s growth. We’ll also look at how cloud-managed services can safeguard your existing systems while your business undergoes digital transformation.
What are managed services?
A managed service provider (MSP) is a third-party company capable of remotely controlling and delivering IT services to suit a business’s unique requirements. MSPs’ services can be highly diverse, addressing everything from cybersecurity issues to deploying full-scale cloud migration projects and providing end user support.
Here is a quick rundown of some of the services companies can choose to outsource to an MSP:
- Networks and Infrastructure MSP – These providers can manage network-related activities, including establishing Local Area Networks (LAN) and Wireless, Wide Area Networks (WAN). They can also store and back up your company data.
- Managed Security Operations Centre (SOC) – Managed SOC services monitor your IT infrastructure and identify and eliminate security threats in real-time. They can also install firewalls, back up, and often recover, data that may have been compromised during a cyber attack.
- Software as a Service (SaaS) – Many of the applications we use in our daily work (such as Microsoft Office 365 ) can be considered a type of MSP, as companies pay a subscription to access these vital IT systems.
- Communication Services – This type of MSP can deliver communication tools (such as Voice over Internet Protocol VoIP, video conferencing, etc.) to help businesses establish third-party call or data centres and streamline services.
- Data Analytics – Some MSPs can provide business intelligence tools to help companies develop the right technological roadmaps to ensure their success in the developing digitised economy.
- Additional MSPs include mobile, wireless computing, print services, and varying degrees of IT-managed support.
It is important to note one MSP might offer all of the above services, whereas others may just offer a select few or even focus on a single service, such as cybersecurity.
This is why it is essential to consider your company’s long-term goals before approaching an outsourcing team. You may find that developing systems in one area results in the need to shore up IT infrastructure in other business divisions. Or your entire network.
In the next section, we will outline some of the critical benefits of MSPs to help business leaders decide where best to concentrate their investments to accelerate growth.
How managed service providers can help your business grow
There are many advantages to working with the right managed services team, including:
Increased employee productivity
MSPs provide the tools your employees need to do their best work from anywhere in the world. For instance, they can help you automate manual office tasks that can be time wasting for your employees. Managed cloud service providers can also provide easy and secure workplace access from employees’ home devices.
Faster communication and collaboration
Managed services improve connectivity across all organisational levels. They enable faster, more efficient project management capabilities and better employee communication. Managed IT teams keep their finger on the pulse of cutting-edge tech developments. They can recommend and implement the best solutions to foster greater collaboration capabilities across your firm.
Optimised IT investment
It can be very expensive to upgrade and maintain your IT ecosystem, especially if you run a small- to medium-sized firm with limited resources. There is a risk of investing in the wrong tools or overspending in areas such as maintaining cloud infrastructure.
In contrast, outsourcing to a managed cloud service provider can present the most cost-effective solution for maintaining your cloud-based systems. For an affordable monthly fee, your MSP provides only the resources you need to reliably optimise your IT investments with the latest tools. Long term, you won’t have to worry about upgrades and you’ll have the flexibility to scale as your business needs change.
Free-up more resources
Your IT teams or employees in other business divisions can turn to an MSP to help them manage their workload. For example, managed security service providers can help you ensure that your data compliance needs are met as data regulations change. Outsourcing support with data governance helps teams avoid making costly compliance mistakes due to human error.
Simplify complex processes
As we have described previously, MSP partners can help you utilise automation in your organisation’s daily workflows. But further than that, managed service provider companies can provide invaluable support in assisting businesses in tackling their biggest IT challenges.
For example, they can manage systems, analyse risk and provide proactive assistance in helping organisations expand their operations. Or they can help teams recover data lost in a cyber attack. Whatever the issue, MSPs are skilled problem-solvers, and their input can help you build business cases for improving your company’s operational efficiency in numerous ways.
Provides a centralised network
MSPs can migrate all company data to a centralised cloud data centre. This can hugely benefit remote working teams, allowing users to access everything they need from one central source. Cloud-managed services can also back up your data, helping simplify security protocols and integrate disparate IT systems.
Quick response to cyber threats
Keeping ahead of malicious actors online can be hugely challenging as the techniques for committing cyber crimes are continuously developing. Outsourcing your security to a managed security service ensures that your organisation is protected with up-to-date tools and teachings from the wider industry.
Your managed security service partners can also help you identify suspicious behaviours that may come from your system users. Therefore, hiring a neutral third party to monitor your network may also be the best way to manage insider threats to your organisation.
Fully-managed service providers like Atech can power your company’s growth
Cloud-managed service providers like Atech equip your enterprise with all the resources it needs to meet the demands of the digitised economy. We provide you with specialised guidance in installing a robust IT infrastructure that can scale with your brand.
We have over 15 years of experience as a fully-managed MSP service for a wide range of industries. If you would like to learn more about how we can help you plan your next IT investment effectively, please don’t hesitate to contact our team now.