Modern Work Services

Assurance Managed Service Definitions – Resource Support

Assurance Managed Service Definitions – Resource Support
 

For most resource types, a degree of engineering effort and design is required to onboard them into a subscription in the first instance. Atech define this as ‘Workload Onboarding’, and in some cases deploying a new workload requires professional services which may be billed in addition to the managed service fee. Your Account Manager can advise on this, and the likely constraints during service onboarding.
 

Azure Resource Type

Operational Support

Functional Support

Microsoft Premier Support Triage

API Management

✔

App Service

✔

✔

Application Gateway

✔

✔

✔

Automation

✔

✔

Autonomous Systems

✔

Azure API for FHIR

✔

Azure App Configuration

✔

Azure Arc-enabled data services

✔

Azure Arc-enabled Kubernetes

✔

Azure Arc-enabled servers

✔

✔

✔

Azure Attestation Service

✔

Azure Bastion

✔

✔

✔

Azure Blockchain Tokens

✔

Azure Cache for Redis

✔

Azure Cognitive Search

✔

Azure Container Apps

✔

Azure Cosmos DB

✔

Azure Custom Providers

✔

Azure Data Catalog

✔

Azure Data Lake Storage Gen2

✔

Azure Data Share

✔

Azure DDoS Protection

✔

✔

✔

Azure Dedicated HSM

✔

Azure DevOps

✔

Azure Digital Twins

✔

Azure ExpressRoute

✔

✔

✔

Azure Firewall

✔

✔

✔

Azure Firewall

✔

✔

✔

Azure Front Door Service

✔

✔

✔

Azure Functions

✔

✔

Azure HPC Cache

✔

Azure Image Builder

✔

Azure Import/Export

✔

✔

✔

Azure IoT Hub Device Provisioning Service

✔

Azure IoT Central

✔

Azure IoT Hub

✔

Azure Kubernetes Service (AKS)

✔

Azure Lighthouse

✔

✔

✔

Azure Machine Learning

✔

Azure Maintenance

✔

Azure NetApp Files

✔

✔

Azure Notebooks

✔

Azure Peering Service

✔

Azure Private 5G Core

✔

Azure Private Link

✔

✔

✔

Azure Quantum

✔

Azure Red Hat OpenShift

✔

Azure Relay

✔

Azure Resource Graph

✔

Azure Route Server

✔

✔

✔

Azure SignalR Service

✔

Azure Site Recovery

✔

✔

✔

Azure Spatial Anchors

✔

Azure Spring Apps

✔

Azure SQL Database

✔

✔

Azure SQL Managed Instance

✔

✔

Azure Stack Edge

✔

Azure Stack HCI

✔

✔

✔

Azure Stream Analytics

✔

Azure Synapse Analytics

✔

Azure Time Series Insights

✔

Azure VMware Solution

✔

✔

Azure VMware Solution by CloudSimple

✔

Azure Active Directory

✔

✔

✔

Azure Active Directory B2C

✔

Azure Active Directory Domain Services

✔

✔

✔

Azure Advisor

✔

✔

✔

Azure Analysis Services

✔

Azure Blockchain Service

✔

Azure Blueprints

✔

✔

✔

Azure Bot Service

✔

Azure Data Box

✔

Azure Data Explorer

✔

Azure Database for MariaDB

✔

Azure Database for MySQL

✔

Azure Database for PostgreSQL

✔

Azure Database Migration Service

Only available with our Azure Migration professional service.

Azure Databricks

✔

✔

Azure Dev Spaces

✔

Azure DevOps

✔

Azure Digital Twins

✔

Azure DNS

✔

✔

✔

Azure Lab Services

✔

Azure Managed Applications

✔

Azure Maps

✔

Azure Migrate

✔

✔

✔

Azure Monitor

✔

✔

✔

Azure Policy

✔

✔

✔

Azure Resource Manager

✔

✔

✔

Batch

✔

Classic deployment model

✔

✔

✔

Classic deployment model migration¹

✔

✔

✔

Classic deployment model storage¹

✔

✔

✔

Classic deployment model virtual

✔

✔

✔

Cognitive Services

✔

Container Instances

✔

Container Registry

✔

Content Delivery Network

✔

Cost Management and Billing

✔

✔

✔

Classic deployment model migration

✔

✔

✔

Cost Management

✔

✔

✔

Client Lockbox for Microsoft Azure

✔

Data Protection

✔

Data Catalog

✔

Data Factory

✔

✔

Data Lake Analytics

✔

Device Update for IoT Hub

✔

Enterprise Knowledge Graph

✔

Event Hubs

✔

Event Grid

✔

Extended Security Updates

✔

HDInsight

✔

Key Vault

✔

✔

Lifecycle Services

✔

Load Balancer

✔

✔

✔

Logic Apps

✔

Machine Learning Studio

✔

Managed identities for Azure resources

✔

✔

Management Groups

✔

✔

✔

Media Services

✔

Microsoft Defender for Cloud

Guardian

✔

✔

Microsoft Defender for Cloud

Only available in Atech Guardian Security Services.

Microsoft Sentinel

Only available in Atech Guardian Security Services.

Network Function Manager

✔

✔

✔

Network Watcher

✔

✔

✔

Notification Hubs

✔

Object Store

✔

SAP HANA on Azure Large Instances

✔

Scheduler

✔

Service Bus

✔

Service Fabric

✔

SQL Server on Azure Virtual Machines

✔

✔

✔

SQL Server registry

✔

Storage

✔

✔

✔

StorSimple

✔

✔

✔

Traffic Manager

✔

✔

✔

Virtual Machine Scale Sets

✔

✔

Virtual Network

✔

✔

✔

Virtual Network NAT

✔

✔

✔

Virtual WAN

✔

✔

✔

Virtual Machines

✔

✔

✔

VPN Gateway

✔

✔

✔

 
¹ Atech and the Client to work on a transition plan away from the Classic Deployment Model.
 

Premium Managed Service Definitions – Resource Support
 

For most resource types, a degree of engineering effort and design is required to onboard them into a subscription in the first instance. Atech define this as ‘Workload Onboarding’, and in some cases deploying a new workload requires professional services which may be billed in addition to the managed service fee. Your Account Manager can advise on this, and the likely constraints during service onboarding.
 

Azure Resource Type

Functional Support

Operational Support

Microsoft Premier Support Triage

API Management

✔

App Service

✔

✔

Application Gateway

✔

✔

✔

Automation

✔

Autonomous Systems

✔

Azure API for FHIR

✔

Azure App Configuration

✔

Azure Arc-enabled data services

✔

Azure Arc-enabled Kubernetes

✔

Azure Arc-enabled servers

✔

✔

✔

Azure Attestation Service

✔

Azure Bastion

✔

✔

✔

Azure Blockchain Tokens

✔

Azure Cache for Redis

✔

Azure Cognitive Search

✔

Azure Container Apps

✔

Azure Cosmos DB

✔

Azure Custom Providers

✔

Azure Data Catalog

✔

Azure Data Lake Storage Gen2

✔

Azure Data Share

✔

Azure DDoS Protection

✔

✔

✔

Azure Dedicated HSM

✔

Azure DevOps

✔

Azure Digital Twins

✔

Azure ExpressRoute

✔

✔

✔

Azure Firewall

✔

✔

✔

Azure Front Door Service

✔

✔

✔

Azure Functions

✔

✔

Azure HPC Cache

✔

Azure Image Builder

✔

Azure Import/Export

✔

✔

✔

Azure IoT Hub Device Provisioning Service

✔

Azure IoT Central

✔

Azure IoT Hub

✔

Azure Kubernetes Service (AKS)

✔

Azure Lighthouse

✔

✔

✔

Azure Machine Learning

✔

Azure Maintenance

✔

Azure NetApp Files

✔

✔

Azure Notebooks

✔

Azure Peering Service

✔

Azure Private 5G Core

✔

Azure Private Link

✔

✔

✔

Azure Quantum

✔

Azure Red Hat OpenShift

✔

Azure Relay

✔

Azure Resource Graph

✔

Azure Route Server

✔

✔

✔

Azure SignalR Service

✔

Azure Site Recovery

✔

✔

✔

Azure Spatial Anchors

✔

Azure Spring Apps

✔

Azure SQL Database

✔

✔

Azure SQL Managed Instance

✔

✔

Azure Stack Edge

✔

Azure Stack HCI

✔

✔

✔

Azure Stream Analytics

✔

Azure Synapse Analytics

✔

Azure Time Series Insights

✔

Azure VMware Solution

✔

✔

Azure VMware Solution by CloudSimple

✔

Azure Active Directory

✔

✔

✔

Azure Active Directory B2C

✔

Azure Active Directory Domain Services

✔

✔

✔

Azure Advisor

✔

✔

✔

Azure Analysis Services

✔

Azure Blockchain Service

✔

Azure Blueprints

✔

✔

✔

Azure Bot Service

✔

Azure Data Box

✔

Azure Data Explorer

✔

Azure Database for MariaDB

✔

Azure Database for MySQL

✔

Azure Database for PostgreSQL

✔

Azure Database Migration Service

Only available

Azure Databricks

✔

✔

Azure Dev Spaces

✔

Azure DevOps

✔

Azure Digital Twins

✔

Azure DNS

✔

✔

✔

Azure Lab Services

✔

Azure Managed Applications

✔

Azure Maps

✔

Azure Migrate

✔

✔

✔

Azure Monitor

✔

✔

✔

Azure Policy

✔

✔

✔

Azure Resource Manager

✔

✔

✔

Batch

✔

Classic deployment model

✔

✔

✔

Classic deployment model migration¹

✔

✔

✔

Classic deployment model storage¹

✔

✔

✔

Classic deployment model virtual machine¹

✔

✔

✔

Classic deployment model virtual network¹

✔

✔

✔

Cognitive Services

✔

Container Instances

✔

Container Registry

✔

Content Delivery Network

✔

Cost Management and Billing

✔

✔

✔

Cost Management

✔

✔

✔

Client Lockbox for Microsoft Azure

✔

Data Protection

✔

Data Catalog

✔

Data Factory

✔

✔

Data Lake Analytics

✔

Device Update for IoT Hub

✔

Enterprise Knowledge Graph

✔

Event Hubs

✔

Event Grid

✔

Extended Security Updates

✔

HDInsight

✔

Key Vault

✔

✔

Lifecycle Services

✔

Load Balancer

✔

✔

✔

Logic Apps

✔

Machine Learning Studio

✔

Managed identities for Azure resources

✔

✔

Management Groups

✔

✔

✔

Media Services

✔

Microsoft Defender for Cloud (Foundational CSPM)

Guardian Only

✔

✔

Microsoft Defender for Cloud

Only available in Atech Guardian Security Services.

Microsoft Sentinel

Only available in Atech Guardian Security Services.

Network Function Manager

✔

✔

✔

Network Watcher

✔

✔

✔

Notification Hubs

✔

Object Store

✔

SAP HANA on Azure Large Instances

✔

Scheduler

✔

Service Bus

✔

Service Fabric

✔

SQL Server on Azure Virtual Machines

✔

✔

✔

SQL Server registry

✔

Storage

✔

✔

✔

StorSimple

✔

✔

✔

Traffic Manager

✔

✔

✔

Virtual Machine Scale Sets

✔

✔

Virtual Network

✔

✔

✔

Virtual Network NAT

✔

✔

✔

Virtual WAN

✔

✔

✔

Virtual Machines

✔

✔

✔

VPN Gateway

✔

✔

✔

 

Atech and the Client to work on a transition plan away from the Classic Deployment Model.

How can we help?

 
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Fill in the form to speak to one of our cloud consultants about your cloud project. Let’s get the conversation started.


 


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